Looking for a secret salesperson? I’ve got you!

Stuck in a jingle loop? It's not magic, it's auditory marketing! Music and sound can make you linger longer, spend more freely, and fall in love with a brand. Think calming tunes in a spa or upbeat pop in a clothing store. It's a symphony of senses to influence how you feel and what you buy, so listen up!

Sukhada Annigeri

6/19/20243 min read

Consumers are bombarded with messages every day, so it takes something special to grab their attention and make them listen up. Enter the world of auditory sensory marketing – a secret weapon waiting to be unleashed in your marketing arsenal.

We all know catchy jingles can be powerful (think that earworm jingle that's been stuck in your head since childhood! Yeah, that!), but auditory marketing goes way beyond sugary tunes. It's about harnessing the power of music and sound to create emotional connections, influence behaviour, and ultimately, drive sales.

Ever find yourself lingering in a store with calm music playing? Slow tempos, according to Holbrook and Gardner (1993), encourage you to browse slower. Milliman (another genius in the marketing game) even suggests this can lead to more unplanned purchases as you relax and spend more time exploring the store (hello, retail therapy!).

And hey, don't think auditory marketing is just for physical stores! E-commerce can leverage the power of sound too, but they need to work a little extra hard. Online stores have a smaller window to grab attention since you can't experience the products physically. This means, as Cheng et al. (2009) point out, the music needs to be even stronger and more impactful to influence online shoppers.

Sounds simple? Here's the catch: the music you choose needs to resonate with your brand. Imagine a luxury car commercial with heavy metal music – a total disconnect, right? Understanding how music influences behaviour and emotions is key. Upbeat pop for a trendy clothing store? Check! Soothing instrumentals for a spa brand? Cha-Ching!

Let's take a peek behind the curtain at Starbucks, the masters of auditory experience. Their stores don't just serve coffee, they orchestrate a sensory symphony. The chill music, combined with the rhythmic sounds of the coffee machine, creates a calming and inviting atmosphere. And don't forget the personalised touch of hearing your name called out when your order's ready – it's like a mini auditory reward that keeps you coming back for more.

Auditory marketing is a powerful tool to add to your marketing toolbox. By understanding how music and sound influence emotions and behaviour, you can create a more engaging and memorable brand experience for your customers. So, it might be fun to ditch the predictable and turn up the volume on auditory marketing! After all, who doesn't love a little sonic alchemy to boost their marketing strategy?

Now, music isn't the only player in this sensory marketing game. Brands are like orchestra conductors, using a variety of senses to create a symphony that influences our decisions. Think about the red colour that screams "Coca-Cola" and instantly makes you thirsty. The way a product feels in your hand, the weight of a beautiful cutlery set– all these things can play a role in how we perceive a brand. But that’s the story for another article. So, the next time you find yourself humming along to music in a store, remember – it's not just there for fun. It's a carefully chosen soundtrack designed to make you feel a certain way and maybe even spend a little more cash. Hey, as long as the music's good and the store is fun to browse, who can blame you for getting caught up in the auditory adventure, right?